Telesales
Anderson Knight is recruiting an experienced Telesales Representative for a well-established company based in Glasgow.
The role of the Telesales Representative is to develop a list of potential clients through lead generation from the Client’s website and social media channels.
Main Duties and Responsibilities:
• Generate a database of potential sales leads in the UK through proactive calls and emails.
• Handle inbound calls from prospective customers.
• Ask pertinent questions to understand customer requirements.
• Generate interest and schedule appointments over the phone.
• Provide input to Sales Management on developing additional business and generating more leads (e.g., sales flyers, selling strategy, target customer groups, etc.).
• Prepare weekly and monthly reports.
• Manage welcome calls to set customer expectations through the onboarding journey and aftercare.
• Achieve agreed sales targets and call frequency.
• Conduct upselling calls to the existing customer base on a scheduled basis.
• Handle the administration of order processing, including initial orders.
• Provide input to Management on product and sales strategy.
Key Attributes and Skills:
• Competent in all Microsoft Office packages.
• Ability to quickly build rapport with customers.
• Excellent written and verbal communication skills.
• Able to work comfortably in a fast-paced environment.
• Ability to work toward and achieve sales targets.
• Ability to build strong working relationships.
• Ability to multi-task.
• Ability to persuade, influence, and negotiate.
Company benefits:
• Monthly bonus scheme (OTE £400).
• 28 days holidays (1 additional each year), 4 bank holidays.
• Discounted company products.
• Pension.
• Life assurance.
• Medicash benefits.
To be considered for this position, it is essential that you have relevant previous experience in a similar role, such as telesales, telemarketing, or prospecting business leads.
If you are ready to embrace this excellent opportunity, please forward your CV with confidence.
