job details

Dutch Speaking Customer Service Agents
AK/FF/DU
  • Salary: £18,500
  • Term: Permanent
  • Sector: Office Services
  • Location: Glasgow
  • Feb 26, 2018
  • Do you speak fluent Dutch?
  • Have you excellent communication skills?
  • Do you enjoy dealing with customers?

Anderson Knight is looking to recruit Dutch speaking Customer Service agents to join one of our exclusive clients based in Glasgow City centre.

The role will be providing excellent customer service to Dutch speaking customers

This is a full time, permanent role within a growing, well established company that will provide longevity and stability.

The Role

  • Providing a first class Customer Service at all times
  • Dealing with queries across a variety of contact channels
  • Ensuring customer satisfaction at all times
  • Resolving any complaints
  • Updating in-house CRM systems
  • Dealing with customer orders
  • Keeping up to date with products and services
  • Working as part of a team to achieve both team and individual targets

Personal Attributes:

  • Will be a dynamic individual with an excellent telephone manner
  • Will have excellent communication skills
  • Will have a strong customer focus
  • Will have enthusiasm and a commitment to teamwork
  • Will be reliable and willing to go the extra mile

Experience:

  • Must speak fluent Dutch and English with good people skills.
  • Full training will be given

Hours Required

  • Full Time rotational 40 hours, 8 hours per day, 1 hour paid breaks each day
  • Monday – Friday No weekend work!
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